Employee saves longtime Detroit pet store by becoming new owner

Employee saves longtime Detroit pet store by becoming new owner


>>Karen: INSTITUTION ON>>Karen: INSTITUTION ON
DETROIT’S EAST SIDE ALMOST SHUT DETROIT’S EAST SIDE ALMOST SHUT
ITS DOORS. ITS DOORS.
M & M PET SUPPLY HAS BEEN IN M & M PET SUPPLY HAS BEEN IN
BUSINESS FOR 52 YEARS, BUT THE BUSINESS FOR 52 YEARS, BUT THE
OWNERS WERE READY TO RETIRE. OWNERS WERE READY TO RETIRE.
A LONGTIME EMPLOYEE HAS STEPPED A LONGTIME EMPLOYEE HAS STEPPED
UP AND CALLS HIMSELF OWNER. UP AND CALLS HIMSELF OWNER.
A SMALL BUSINESS THAT BEAT THE A SMALL BUSINESS THAT BEAT THE
ODDS. ODDS.
>>Jamie: THIS STORY BUCKS THE>>Jamie: THIS STORY BUCKS THE
TREND, A MOM & POP STORE STAYING TREND, A MOM & POP STORE STAYING
OPEN BECAUSE AN EMPLOYEE OPEN BECAUSE AN EMPLOYEE
COULDN’T LET IT GO. COULDN’T LET IT GO.
STEVEN FRANKS HAS WORK AT M & M STEVEN FRANKS HAS WORK AT M & M
PET SUPPLY ON EAST WARREN AVENUE PET SUPPLY ON EAST WARREN AVENUE
SINCE HE WAS 17 YEARS OLD. SINCE HE WAS 17 YEARS OLD.
>>LEARNING HOW TO DO ORDERS,>>LEARNING HOW TO DO ORDERS,
STOCKS, RUNNING THE STORE. STOCKS, RUNNING THE STORE.
>>Jamie: HE WAS HIRED BY THE>>Jamie: HE WAS HIRED BY THE
ORIGINAL OWNER WHO OPENED MORE ORIGINAL OWNER WHO OPENED MORE
THAN 50 YEARS AGO. THAN 50 YEARS AGO.
>>STEVE KEPT COMING IN EVERY>>STEVE KEPT COMING IN EVERY
DAY. DAY.
YOU WANT A JOB HERE? YOU WANT A JOB HERE?
AND HE’S BEEN WITH US EVER AND HE’S BEEN WITH US EVER
SINCE. SINCE.
>>Karen: THAT’S FRANK AND HE>>Karen: THAT’S FRANK AND HE
AND HIS BROTHER TOOK OVER AFTER AND HIS BROTHER TOOK OVER AFTER
THEIR DAD DIED. THEIR DAD DIED.
>>MY DAD, THAT’S WHERE HIS>>MY DAD, THAT’S WHERE HIS
BIRDS WERE, HE LOVED THEM AND BIRDS WERE, HE LOVED THEM AND
TOOK CARE OF THEM. TOOK CARE OF THEM.
>>Jamie: THE BROTHERS DECIDED>>Jamie: THE BROTHERS DECIDED
TO RETIRE, AN EMOTIONAL TO RETIRE, AN EMOTIONAL
DECISION. DECISION.
>>AFTER ALL THESE YEARS, IT’S>>AFTER ALL THESE YEARS, IT’S
HARD TO WALK AWAY FROM IT. HARD TO WALK AWAY FROM IT.
BUT IT’S TIME. BUT IT’S TIME.
>>Jamie: THE THOUGHT OF CLOSING>>Jamie: THE THOUGHT OF CLOSING
UP SHOP WAS TOO MUCH FOR STEVEN. UP SHOP WAS TOO MUCH FOR STEVEN.
>>I SAID, I’VE BEEN HERE TOO>>I SAID, I’VE BEEN HERE TOO
LONG TO LET THIS PLACE GO. LONG TO LET THIS PLACE GO.
>>Jamie: SO HE IS KEEPING THE>>Jamie: SO HE IS KEEPING THE
FISH, THE CREEPY CRAWLERS AND IN FISH, THE CREEPY CRAWLERS AND IN
THE PROCESS OF RESTOCKING. THE PROCESS OF RESTOCKING.
TODAY IS DAY ONE UNDER NEW TODAY IS DAY ONE UNDER NEW
OWNERSHIP AND LONGTIME CUSTOMERS OWNERSHIP AND LONGTIME CUSTOMERS
ARE THRILLED. ARE THRILLED.
>>I’VE BEEN DEALING WITH THEM>>I’VE BEEN DEALING WITH THEM
EVER SINCE I’VE BEEN COMING UP, EVER SINCE I’VE BEEN COMING UP,
SO YEAH, I LOVE THIS PLACE. SO YEAH, I LOVE THIS PLACE.
>>Jamie: EVERYONE HOPES HE CAN>>Jamie: EVERYONE HOPES HE CAN
KEEP IT GOING FOR THE NEXT 50 KEEP IT GOING FOR THE NEXT 50
YEARS. YEARS.
>>IT’S AN HONOR.>>IT’S AN HONOR.
I HAD A LOT OF GOOD GUIDANCE OR I HAD A LOT OF GOOD GUIDANCE OR
I WOULDN’T BE STANDING HERE NEXT I WOULDN’T BE STANDING HERE NEXT
TO HIM, YOU KNOW. TO HIM, YOU KNOW.
>>Jamie: WE’RE LIVE INSIDE M &>>Jamie: WE’RE LIVE INSIDE M &
M RIGHT NOW. M RIGHT NOW.
STEVE WILL KEEP SOME THINGS FOR STEVE WILL KEEP SOME THINGS FOR
SENTIMENTAL REASONS, THE PICTURE SENTIMENTAL REASONS, THE PICTURE
OF THE FOUNDER, AND KEEP HIS OF THE FOUNDER, AND KEEP HIS
STOOL THAT HE SAT ON AND THE STOOL THAT HE SAT ON AND THE
ORIGINAL DOOR. ORIGINAL DOOR.
AND THE CUSTOMERS HAVE BEEN AND THE CUSTOMERS HAVE BEEN
COMING IN AND SAYING HOW HAPPY COMING IN AND SAYING HOW HAPPY
THEY ARE, THANK GOODNESS HE IS THEY ARE, THANK GOODNESS HE IS
KEEPING THIS STORE OPEN. KEEPING THIS STORE OPEN.
IT’S A GREAT STORY. IT’S A GREAT STORY.
>>Karen: I LOVE THIS STORY!>>Karen: I LOVE THIS STORY!
IS HE GONNA CHANGE ANYTHING. IS HE GONNA CHANGE ANYTHING.
>>I LOVE YOU, STEVE!>>I LOVE YOU, STEVE!
>>Jamie: HE’S DOING SOME>>Jamie: HE’S DOING SOME
RENOVATIONS AND DOESN’T HAVE ALL RENOVATIONS AND DOESN’T HAVE ALL
THE MERCHANDISE HE WOULD LIKE TO THE MERCHANDISE HE WOULD LIKE TO
HAVE YET. HAVE YET.
THE PHONE IS RINGING OFF THE THE PHONE IS RINGING OFF THE
HOOK AND HE IS READY TO DO SOME HOOK AND HE IS READY TO DO SOME
BUSINESS. BUSINESS.
>>Karen: AND A SHOUT-OUT TO

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