Welsh clinical portal supports Chronic Pain service – English Subtitles

Welsh clinical portal supports Chronic Pain service – English Subtitles


The admin team would touch a referral Maybe three or four times for each referral Now they no longer touch a referral We had an issue where we would have missing referrals when they were paper based. we no longer have that situation We used to spend maybe two/three hours a week contacting general practitioners asking for copies of referrals and we no longer need to do that. The Welsh Clinical portal has made a huge difference to our service. We receive just under two thousand on a monthly basis Since moving from paper to an electronic system this has allowed us to triage rapidly along with managing the logistical side of things with accessing referrals quickly. We used to have to print the work list which would mean that we would print every patient referral, staple, stamp, process them for triage, get them back, update the system remove the staples and rescan the clinicans now triage them electronically so we no longer need to cover that process its now saved us time and money

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